Hi, I'm Jack

An experienced product manager, self-taught programmer and startup founder with over 7 years' experience building products people love.

Here's what I can bring to your team

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Holistic Design Thinking

Throughout my career I have always taken a holistic approach to the products that I work on. At Tesco, I advocated strongly for the adoption of more modular, interchangable and personalised user experiences through my work on Tesco's Orchestration Strategy. I also helped raised the importance of managing technical debt as an ongoing and shared commitment. I secured funding to refactor one of Tesco's most complex and widely used components to ensure it was fit to serve the future demands of the business.

Some of the things I have accomplished:

Led work on the first prototype of 'ML Grid'. This was a reconstruction of the product listing pages on the Tesco.com website to be flexible in design. This meant different components could be rendered in a single view and therefore interchanged based on machine learning models predicting what customers were looking for at a given time

Secured funding to refactor the most complex and strategically important component within the Tesco.com codebase. By the end of this work, we had significantly reduced this component's complexity whilst also improving its performance and accesibility. This ensured it was fit to scale with future demands across product teams

Built Tesco's first bug priority calculator, allowing us to understand the accumulative impact of issues in the customer experience that didn't necessarily sit within a given product team. Following this, I brokered guidelines to agree 20% backlog allocation across all PMs in resolving these issues. This was eventually made permanent through technical OKRs being adopted for the first time at an organisational wide level

Migrated large chunks of Tesco's frontend web architecture to a shared component library, significantly reducing time needed to build satellite sites

Where you'll see me adding value:

Taking a platform first approach to building software, particularly when building features that impact multiple customer journeys, teams and OKRs.

Advocating for and partnering with design systems to ensure we take a build once, run anywhere approach to our design thinking

Championing the importance of tech debt management while ensuring we find the right balance between ongoing business and technical priorities

By bringing my experience in:

Working with incredibly large and complex codebases

Working on complex customer journeys which impact multiple product areas, people and propositions

Having worked with these extremely talented folks:

My achievements in this field would not have been possible without the guidance and knowledge of incredible colleagues. If you're looking to work with other strong product people, I can't recommend these folks enough.

Diane Larsen (Design Systems)

Diane headed up Tesco's Digital Design System and was nothing short of remarkable. Diane was critical in creating the initial blueprint by which hundreds of components could be shared across applications. She also advocated a pragmatic approach to their use, meaning we could test, learn and iterate on those shared components quickly.

Strategy Setting

Highly Technical

Through a value led approach to product management

Learn what drives and inspires me

Before you go.